Desktop Add-in Updater
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    Desktop Add-in Updater

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    Article summary

    LightBox Updater Initial Setup

    The Updater downloads and applies updates to the LightBox desktop add-ins. It is installed automatically during the initial setup process.

    At the end of the initial Report Writer installation process you will be prompted to enter credentials.

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    The database, username, and password are found in the Report Writer welcome email.

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    Enter the credentials and click Save.

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    This information will automatically be saved in the LightBox Updater.

    Updating the Updater

    The Updater can also be downloaded manually and installed.

    After downloading, rename the file ‘N1_updater’ and place the uploader file in C:\Program Files (x86)\Narrative1. It should prompt you to overwrite the older file. Click Yes to confirm.

     

    How to Run the Updater

    We recommend running the Updater occasionally, as it provides important benefits, such as eliminating bugs and ensuring LightBox add-ins continue to work with supported versions of MS Office.

    The Updater will NOT:

    • Delete or otherwise modify your Projects or their contents, including report documents and worksheets, EXCEPT those in the following folder: Documents\Narrative1\Narrative1 Templates\Default Templates
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    • Modify any templates you've created in the following folder: \Documents\Narrative1\Narrative1 Templates\My Templates  

    • Modify the Report Writer Web interface; Report Writer Web updates are applied by the Report Writer team in a separate, automated process.

    The newest Report Writer templates can be downloaded from the Report Writer Web database at any time.

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    To open the LightBox Updater, click the Updater icon on your desktop. 

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    You can also open the Updater by clicking on it in the Start Menu or performing a search for "N1 Updater". 

    The Updater window will open. 

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    There are three buttons at the top of the Updater: Setup, Go, and Done. 

    • Setup: Setup allows you to modify your database credentials.

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    • Go: Click Go to run the Updater. Close any open Word or Excel windows before clicking Go. A pop-up will notify you when the update has been completed.
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    • Done: Click Done to close the Updater window. 


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