FAQ: What do LightBox Verification Services Include?

General

If certain data points cannot be verified by online sources, the fulfillment team will reach out via e-mail, phone call, etc. If after two business days, the fulfillment team does not receive a response, they will close out the request for verification with a note stating why/what was unable to be verified.

Assessment and Taxes

• All editable fields on the Assessment project page are part of our verification services, so long as the data fields can be verified by online sources.
  • If Total Assessed Value and Total Taxes are unavailable, our fulfillment team will attempt to confirm the values via e-mail or phone call.
  • Fields that are often unavailable: Land & Improvement Values, Tax Rate Code, Tax Rate, Base Tax & Special Assessments.
• Assessment and Tax Years may differ. The fulfillment team always provides the most current.
• The fulfillment team does not verify historical assessment and tax information.
• If a tax bill and/or assessor’s record is available online, the fulfillment team will create a PDF and attach it to the project.
• There are times when data from our third-party data provider, BlackKnight, cannot be verified. When this occurs, a note is provided in the fulfillment notes about what data was not verified.
• When our Tax Map vendor, First American, cannot provide a Tax Map, the fulfillment team will attempt to retrieve the Tax Map if it is available online.
• If parcel numbers within the Research application are out of date with the County’s GIS, the fulfillment team will update the Assessment module with the correct Parcel(s).
• If State Equalized value is available, the fulfillment team will add it in the fulfillment notes.

Zoning

• Only current zoning data that is verifiable will be provided, we do not provide historical zoning data
• All editable fields on the Zoning project page are part of our verification services, so long as the data fields can be verified by online sources.
  • If Zoning Code and Regulation information are unavailable, our fulfillment team will attempt to confirm the data via e-mail or phone call.
  • If the property falls into a PUD, the fulfillment team will attempt to acquire the information. After two business days, if the fulfillment team does not receive a response, they will close out the request for verification with a note stating why/what was unable to be verified.
• If data is unable to be verified, the fulfillment team will provide a link to the jurisdiction page to provide the requestor with as much information as possible.
• 10 standardized, summarized permitted uses will be included based on the property type of the subject.  Conditional uses are not be included. If no uses permitted by right, a fulfillment note stating that will be included. A link to the permitted uses document is included.
• The fulfillment team will provide the FLU map for projects originating in Florida.