Clearing saved Updater credentials

Instructions

If you need to clear or change the credentials you have saved in the Report Writer Updater, you will need to delete the appsettings.xml file created by the Updater in the folder %appdata%\Narrative1.

Method 1

1. Download Clear Updater Credentials.cmd from this link.

2. Open the file to run it. You will likely need to click More Info>Run Anyway in the even Windows initially blocks it.

3. This will automatically delete the file, but it will also open the %appdata%\Narrative1 folder that normally contains it, so you can confirm it’s deleted, and do so manually if not. It is the only file in this folder.

Method 2

1. Open any normal Windows file explorer window, and click any empty/white space in the file path bar at the top.

2. Type (or paste) in: %appdata%\Narrative1

3. Press the Enter key. This will open the folder. You can then delete the appsettings.xml file inside.

Method 3

If you have already previously run the updater and have all Report Writer add-ins already installed, you can also use the Connection Setup/Database Setup button in any Report Writer Excel file (found on the worksheet named File Info) to update your credentials there.