Content Administrator Functions

Job Manager Service Area

This 4 minute video provides an overview of the Job Manager Service Area of RIMS.  The configuration settings in the Job Manager Service Area allow for the routing of new Service Requests to specific Job Managers based upon geographic area, Property type and Job attributes.

Vendor Service Area

This 4 minute video provides an overview of the Vendor Service Area. The Vendor Service Area allows the user to identify which Vendors should be prelisted as candidates for RFPs based upon filters such as Job Attribute, Property Type and geographic location. 

User Management Overview

This 25 minute video provides an overview of the User Management area of RIMS.

Document Labels

This 5 minute video describes how to create, edit, and delete Document Labels. 

Creating and Editing SRF Templates

This 26 minute video describes how to create and edit Service Request Form Templates.

Creating and Editing RFP Templates

This 23 minute video describes how to create and edit RFP Templates.

Role Management for CAs

This 9 minute video describes how Content Administrators can create and edit Roles. 

Document Type Setup

This 20 minute video describes how to setup Document Types.

Task Code Creation

This 15 minute video describes how to create and edit Task Codes.

Creating and Editing Dispositions

This 5 minute video describes how to create, edit, and delete Disposition Types.

Setting up a Vendor Service Area

This 13 minute video describes how to setup a Vendor Service Area.

Vendor Import

This 5 minute video describes how to use the Vendor Import feature.