Set Up LightBox for EDR

Print
Dark
Light
PDF

Article summary

Did you find this summary helpful?

Thank you for your feedback

Beginning December 6, 2024, EDR will be implementing an improved used-based login, which will gradually replace our traditional “office-based” login.

Your new user-based login will provide you with several significant benefits:

A simple user-based account that allows for personalization.
Access to new product features coming soon!
Ability to link your user login across multiple LightBox services.

EDR’s existing office-based login credentials are a string of seven numbers used for logging into EDR’s online ordering system (e.g. 1237890). To simplify account management and access important upcoming product features, we encourage you to set up your new user-based login credentials, which will gradually replace the existing login system. This account setup will require your email address and a unique password that you create.

When you set up your new user-based login, you can unify your login credentials across multiple LightBox products by linking your new login to your existing login for EDR, PARCEL and/or RIMS Central. Once you link your new user-based login to your existing EDR account, you can login, place orders, and continue to access your order history. If you have multiple employees at your office, each of you can link to your existing office account, so you can view your EDR order history. And if you have separate login credentials to more than one office, you can link each office to your new user-based login.

The transition to the new system will occur gradually. Note that starting in January 2025, we will be requiring user-based credentials to login, place orders, and access order history.

If you have any questions, please contact your EDR representative by Clicking Here.

Account Setup

Following are step-by-step instructions for setting up your new LightBox User Account.

Navigate to www.lightboxre.com in your browser and click Login, then click EDR Ordering.

Complete these seven easy steps to create your account.

Step One

To create your new user login account, click Sign Up / Sign In at the top of the box.

Step Two

Click the Sign Up link at the bottom of the modal to create your new user account.

Step Three

Fill out your first name, last name, and email address. Check the box to agree to the LightBox Live Application Terms and Conditions. Click Sign Up.

Step Four

Set up your password.

Step Five

Navigate to your email inbox and locate the welcome email from LightBox. Within the email, click on the button to verify your email OR copy the verification code and paste it into the Enter Code field in the modal, then click Verify.

Step Six (optional)

As an optional security method, you can add a phone number. If you proceed, you will receive a text with a code to verify. To skip this step, simply click Continue.

Step Seven

This is the most important step!

To place an order with EDR under your new LightBox account, you must first link your accounts. To learn how to link your new LightBox user account to your existing EDR office account, click here.

Was this article helpful?

What's Next

Linking Your EDR Account

Table of contents

Account Setup