EDR Ordering & Login

Beginning December 6, 2024, EDR will be implementing an improved used-based login, which will gradually replace our traditional “office-based” login.

Your new user-based login will provide you with several significant benefits:

• A simple user-based account that allows for personalization.

• Access to new product features coming soon!

• Ability to link your user login across multiple LightBox services.

EDR’s existing office-based login credentials are a string of seven numbers used for logging into EDR’s online ordering system (e.g. 1237890).  To simplify account management and access important upcoming product features, we encourage you to set up your new user-based login credentials, which will gradually replace the existing login system. This account setup will require your email address and a unique password that you create.

When you set up your new user-based login, you can unify your login credentials across multiple LightBox products by linking your new login to your existing login for EDR, PARCEL and/or RIMS Central. Once you link your new user-based login to your existing EDR account, you can login, place orders, and continue to access your order history. If you have multiple employees at your office, each of you can link to your existing office account, so you can view your EDR order history. And if you have separate login credentials to more than one office, you can link each office to your new user-based login.  

The transition to the new system will occur gradually. Note that starting in January 2025, we will be requiring user-based credentials to login, place orders, and access order history.

If you have any questions, please contact your EDR representative by Clicking Here.