About The New LightBox Login

Overview

LightBox offers a wealth of connected data and services that are redefining the real estate industry. To help you seamlessly access our products, we are implementing a new and improved user login. The migration to this new login will occur gradually across the entire LightBox suite of products and will provide you significant benefits, including:

• The ability to link and unify your user login across multiple LightBox services.  

• Simplified account management and security, so you can easily update your password.

• Access to important upcoming new product features. We have bright things on the horizon!

We encourage you to set up your new user-based login today!  If you are an existing customer, you can link your new login to your existing login credentials.  The timeline for migrating to the new LightBox login will vary by service, so if you have questions about a specific product, you may contact your LightBox representative by Clicking Here.

FAQs

• How do I set up a new account?

  • We encourage you to set up your new user-based login through the “Sign Up” link.

  • If you are an existing customer, we suggest that you link your new login to your existing login credentials.

  • If you access multiple LightBox systems, you can link to each, so you will only need to manage one login.
    

• What will happen to my old login credentials?

  • After you set up your new user account, you will have an opportunity to link your old and your new login credentials.
    

• What if I already have a new LightBox login?

  • You may already have the new LightBox login.  If you have previously logged in through a button like the one below, you can use those credentials wherever you see that logo.
    

• What should I do if my new password is not working?

  • If your new password is not working, you can reset it from the login screen using the email address you provided when you set up the account.
    

• What should I do if I still have a question or need help?

  • If you experience any issues setting up or using your new LightBox login credentials, please contact us! Refer to our Customer Support Site for contact information.
    

• About EDR Ordering and Login

  • To learn more about how this new login impacts EDR products and services, Click Here.

About LightBox

Explore how our data and connected services facilitate thousands of decisions daily across diverse CRE sectors. Click Here.