LightBox API FAQ

Q: How long is the evaluation period and are there request limits?

A: The typical evaluation is 3 weeks long. During the evaluation period, you will have access to all of the APIs that are in the catalog. During that time, a maximum of 2000 requests are allowed to any of the endpoints.

Q: Why can I not return Canadian data through all the endpoints?

A: Canadian data is only available through the Geocoding and Address endpoints at this time. We are working on adding more Canadian data in future releases. 

Q: What is the difference between an API and an API Product?

A: An API, provides two applications with a way to talk to one another. Some APIs provide access to data and functionality that can also be accessed with a typical user interface.
For example, the LightBox Valuation platform's Jobs application is a user interface for managing appraisal RFPs and jobs. The corresponding Jobs API provides a way for companies to access the same functionality and data via their own, in-house application(s), rather than the user interface. 

An API Product is a bundle of API proxies that have been combined to provide access to multiple APIs with a single authorization method, set of access limits, and configurations. This makes it easier for developers to work with the bundled proxies than it would if they were unbundled. 

Q: I'm not getting the expected response. Whom do I contact?

A: If you have reviewed the documentation, videos, and FAQs and still need help, please use the Contact Us link or send an email to developer@lightboxre.com. A member of our support team will reach out to you within 48 hours.