Delivery notification FAQ

Print
Dark
Light
PDF

Article summary

Did you find this summary helpful?

Thank you for your feedback

Q: How am I notified when my data is ready to be downloaded?

A: You will be notified via email with download instructions.

Q: How many emails can I have the notifications sent to?

A: We can support as many emails as you provide.

Best Practice:

It is good for your team to setup a specific email address that gets forwarded to people on your team. This makes the management of who gets notified completely in your control.

Q: Does LightBox have other notification procedures other then email?

A: At this time we only support email notification. We are looking into other potential notification avenues such as webhooks for future consideration.

Q: What are some ways I can automate the download process?

A: We have had customers write scripts on their end that either checks for new data in the sftp or checks for emails with specific subject/sender.

Was this article helpful?

What's Next

Primary address designation FAQ

Table of contents