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Delivery notification FAQ
- 12 Oct 2023
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Delivery notification FAQ
- Updated on 12 Oct 2023
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Q: How am I notified when my data is ready to be downloaded?
A: You will be notified via email with download instructions.
Q: How many emails can I have the notifications sent to?
A: We can support as many emails as you provide.
Best Practice:
It is good for your team to setup a specific email address that gets forwarded to people on your team. This makes the management of who gets notified completely in your control.
Q: Does LightBox have other notification procedures other then email?
A: At this time we only support email notification. We are looking into other potential notification avenues such as webhooks for future consideration.
Q: What are some ways I can automate the download process?
A: We have had customers write scripts on their end that either checks for new data in the sftp or checks for emails with specific subject/sender.
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