How do I remove a user that is no longer with the bank?
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    How do I remove a user that is no longer with the bank?

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    Article summary


    FAQ

    How do I remove a user that is no longer with the bank?

    To delete a user that is no longer with the bank, follow these steps:

    1. Click Settings in the top navigation bar, then click Company Accounts in the drop-down menu.

    2. In the search box, type the name of the user to be deleted.

    3. Click Delete User.

    4. A message states the following: “You are about to delete the xxxxx user from Collateral360. This action cannot be undone. Do you want to Continue?” Click Yes, continue to confirm the deletion.


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