What if there are multiple properties associated with one address?

If you are creating a Service Request Form (SRF) for which multiple Properties are associated with one address, you can add those additional properties on the Collateral tab of the SRF. Follow these steps:

1. On the Collateral tab, enter the first Property.

2. Once the first Property has been entered, click Add New at the top of the page to begin entering the subsequent Property information on the SRF. Fields with red asterisks are required.

3. Repeat this process for all subsequent Properties.

For more information about filling out the SRF, refer to Completing the Service Request Form.

The Property 1, 2, 3 (etc.) dropdown on the Collateral tab of the Service Request Form (SRF) is a way to see each Property associated with one address. Click the dropdown and select a Property to view the details of that Property.